FAQs

Have a read of our frequently asked questions

You can contact us directly through the contact us page.

Once you’ve selected a package and any extras, we’ll contact you (within 24-48 hours) to confirm your booking date and quote.

We’ll also send you our list of ice cream flavours to choose from and confirm the details of any optional items you’ve selected.

Generally we suggest booking at least two weeks in advance, but our best advice is to lock it in as soon as you know you want the booking. Please note that our carts can book out up to a year or more in advance.

Our carts are self powered. We just roll them into position, serve you and your lovely guests as much ice cream as you can eat, and roll them away again at the end of service. 

Yes there is a 20% deposit to secure your booking upfront, with the rest due two weeks prior to your event. Please remember that we cannot hold dates and your booking is not confirmed until we have received confirmation from you via the deposit.

Given that all events are different, we can arrange to arrive at a time that suits you best. Our carts a versatile so usually 1 hour prior to your event works well. 

Feature Dazzle Co at your next event